The majority of American health care providers work in small offices. This means that if you are a health care professional, you need to deal with the business end of things, something you probably weren’t really trained to do. Here are six contacts you should have at your fingertips in case you ever need them:
The Insurance Company You Bill the Most
If you need to know if an uncommon procedure is actually covered, call the insurance company before you go on record with a patient saying you think it will be. It is good business and good patient care.
Your State Insurance Commissioner
If you have a dispute with an insurance company and they are just not responding to your letters, these are the people to call. They are consumer advocates, on the side of the patient.
A Local IT Service
As computers become ever more entrenched in how business is done, complying with HIPAA is increasingly tied to having HIPAA compliant information technology practices. This is a significant enough federal regulatory burden, if you aren’t big enough to afford full time IT staff, do not do it yourself. Call in a professional.
A Local Document Shredding Service
Document shredding is an important part of complying with privacy laws. Don’t leave this to chance either. Know who to call when you need to dispose of records. Be sure to select a company, like Vital Records Control, that meets all federal regulations and requirements for document disposal.
Your medical practice may be a small business, but it can involve big money. It is also highly regulated and tax rules that apply to the business can be convoluted. Make sure you have an accountant, even if you only see them once a year when you file your taxes.
You may think you will never need a lawyer. In fact, everyone hopes they never will, at least insofar as they hope they are never sued. However, you need to have an established relationship with a lawyer just in case you ever need them for something contentious, but also to go over important contracts and other seemingly small legal details that can nonetheless lead to big hassles if mishandled.
Most medical professionals chose their line of work so they could focus on taking care of people. Keeping the right contacts on hand can help you keep your focus on medicine. It can make sure other people are taking care of the business so you have fewer distractions.